15 Candia Road Henderson Auckland Telephone (09) 832 8400 (Home) 021 211 9052 (Mobile) Career Summary · 2 1/2 years Quality Control Specialist IBM (New York) · 1 1/2 years IT Programmer/ IT Technician Fault Circuits (New York) Core Competencies · Acknowledged high level of Information Technology competence. · Thorough working knowledge of the implementation and application of a variety of hardware and software. · Considerable IT industry knowledge offering flexibility and proactive change management in transitional environments. · Proven ability to apply hardware and software technology to maintain a high standard of performance to meet the clients needs. · Extensive knowledge and experience in sales and marketing within the corporate and domestic computer industry. · Commitment to provide an outstanding level of PC support to several businesses concurrently. · Proven ability to accept other responsibilities within the business environment. · Excellent experience in maintaining up to date hands on knowledge of new and constantly changing products. · Demonstrated ability to communicate with people from a wide variety of cultures and backgrounds at all levels of an organisation. · Good understanding of Java, C++ and HTML programming languages. · Fluent in Sign Language. |
PC?s
Unix
Routers
Hubs
Servers
OPERATING SYSTEMS:
Windows 95
95B
3.11
Unix
OS2
Mac
DOS
5.0
6.0
6.2
6.22
LANGUAGES
C++
Visual Basic
Java
HTML
DATABASES
Fox pro
Zebra
Quickbooks
Quickbooks Pro
APPLICATIONS / SOFTWARE
Personal Publisher 2
Corel Draw 7 & 8
Wordperfect 5.0
Wordperfect 5.1
WordPerfect 8.0
Lotus
Excel
Powerpoint
MS Suite
Apple
Mcafee virus
American-on-line
Arachnaphelia
Hotdog
· Managed the successful start-up of several new businesses covering computer sales and service, repairs and graphic design, on time and $60K under budget.
· Installed a LAN in a prominent Government facility, providing hardware, C++ Programming, Develop software, training and after sales support.
· Reviewed the existing hardware and software in use in Pasco County Police Department and subsequently undertook a complete upgrade of their information technology facilities.
· Consistently met the exceptional level of service, security and confidentiality required by specific Government Departments prior to being awarded contracts.
· Established a successful electronic service and repair organisation from the strategic business planning stage to marketing, promoting and internet/external advertising.
· Contributed to the successful development of an IBM to Apple data converter.
· Successfully written and developed numerous browser friendly Internet Web Pages for prominent American businesses using C++, Java, HTML.
· Developed a successful ?Key Account Strategy?.
August 1999 to November 1999
ACCELERATED COMPUTER TRAINING
Technical Support and Trainer
Responsibilities:
· Enabling classroom suites to be networked and Internet capable
· Diagnosing and restoring faults in our existing computer equipment
· Sourceing and repairing second hand equipment.
· Conducting a 2 week Technical Education Program in the Pacific Islands.
December 1998 to March 1999
BRITISH AEROSPACE
IT Programmer
Responsibilities:
March 1992 to December 1998
ELECTRONIC ESSENTIALS
Owner /Operator
Responsibilities:
· Establish an electronics service and repair organisation.
· Y2k Testing
· Programme using C++, Java, HTML
· Develop a strategic business plan.
· Market and promote the services of the company.
· Develop and maintain key accounts with government, private enterprise and domestic clientele (refer to Annex A).
· Undertake special projects developing programs for unique problems.
· Design Internet web pages.
· Undertake small electronic and computer diagnostics.
· Repair faulty units.
· Retreave lost or damaged data.
· Carry out customised system and network installations and modifications.
· Provide programming, equipment, and computer systems, technical support and end-user training.
January to February 1994
GTE MOBILENET
Electronic Technician
(Contract position concurrent with above)
· Provide all facets of telecommunication and cellular equipment including programming.
· Provide technical support to clients.
· Facilitate equipment & programming training for developed software.
· Identify, diagnose and repair cellular equipment.
· develop software.
· Promote the software products and services of the company.
· Increase company revenue.
January 1988 to July 1990
IBM
Quality Control Specialist
· Perform stress testing and monitor quality assurance.
· Troubleshoot printed circuit boards down to component level.
· Carry out complex scope soldering and equipment repair.
· Work in a clean room environment.
June 1987 to January 1990 1991 to October 1998 (contract)
FAULTY CIRCUITS
IT Programmer / IT Technician
· Develop programs using C++, HTML.
· Develop and design Web sites.
· Set up electronics and telecommunication systems for business.
· Select suitable location and negotiate occupancy.
· Plan and negotiate capital equipment expenditure.
· Plan and negotiate contracts for software development.
· Manage the service department.
· Recruit, supervise and train up to 28 technicians.
· Carry out performance management.
ADDRESS 15 Candia Road
Henderson
021 211 9052(mobile)
MARITAL STATUS Married, 2 children
1989 Denon Service
Parsippany, New Jersey
1989 Magnavox Service Training
NAP Headquarters, New Jersey
1988 Quality Control
Endicott, New York
PROFESSIONAL
ASSOCIATIONS National Computer Association (NCA)
INTERESTS Scuba diving (certificate)
Swimming
Golf
Reading
Motorcycle riding
Sculpting
Reference
Name: Leah Gates
Position: Director
Company: Accelerated Computer Training
Address: Level 2 Food Solutions Building
City Road, Auckland
Tel: (09) 307 6611